VitalityHealth

VitalityHealth is a specialist health insurer backed by two large international financial services companies ? Prudential and Discovery Holdings, the market leader in health and life insurance in South Africa. We provide health insurance with a difference; we continually seek to understand and meet the needs of our customers, and are recognised as the leaders of innovation within the health insurance industry. Our customers benefit from our innovation through our flexible product options and our proven Vitality programme. They also have the peace of mind that claims will be handled by an experienced, knowledgeable and understanding customer service team, giving care and support when it's needed most.

What makes us different

VitalityHealth provides health insurance with a difference. We were the first health insurer in the UK to recognise that health insurance shouldn't only benefit people when they are sick but also reward them for living a healthy lifestyle. Our members' wellness continues to be central to everything we do.

Full Cover for specialist fees

When we say 'Full Cover', we mean it. There's no set time or money limit, and we'll pay costs in full if the treatment is covered on your client's plan. This means, for instance, that if your client needs an operation, we'll pay the fees for their specialists (surgeon and anaesthetist) in full. This is different from most other health insurance plans which have their own fee limits (even where they say full cover), leaving customers to make up any shortfall if their specialists? fees happen to be higher than those limits. We believe this provides peace of mind, so your clients don't have to worry about paying bills they weren't expecting.

Access to the latest drugs and treatments Advances in medical technology such as new drugs and new surgical procedures are being made all the time and our plans aim to cover these as they become available. Sometimes, treatments such as new cancer drugs are not funded by the NHS but the clinical evidence shows that they are helping patients. In these cases, we will cover the cost of these drugs and, under our Full Cancer Cover option, we won't place any time or money limits on them.

First-class customer service

Our experienced and knowledgeable customer care team is there to support your clients throughout their illness and treatment. We'll always be open and honest about what we cover, and professional, understanding and compassionate ? whatever your client's situation. If they ever need to make a complex claim, they can rely on PruCare - our Managed Care team, a group of highly trained nurses and experienced case managers who will give your client extra support during difficult times.

Flexibility

Our Personal Healthcare, Business Healthcare and Corporate Healthcare plans allow you to pick from our range of options, ensuring we can meet your client's needs and budget. We understand health insurance can be complicated so we?ll be on hand any time you need assistance or support.

Vitality

VitalityHealth were the first health insurer in the UK to not only cover the cost of our members? treatment if they get sick, but also provide incentives and rewards for living a healthier lifestyle so they could benefit from being well too. We offer all our customers access to our proven Vitality programme, which can help you get and stay healthy and rewards you when you take part.